Meridian Group wants everyone to be able to find, book and enjoy a stay with us — on this website and in person across our three Southport properties.
Our approach
We aim to follow recognised good practice for web accessibility, working towards the WCAG 2.1 AA guidelines, and to keep improving the site over time. Accessibility is treated as part of ongoing upkeep, not a one-off task.
What we do on this site
We use clear, high-contrast type, structured headings, descriptive links and alternative text on meaningful images, and we aim to keep the site usable with a keyboard and readable when text is enlarged.
Booking system
Reservations are handled through our provider, Cloudbeds. We link to it directly so you reach the secure booking flow; its accessibility is maintained by the provider, and we are happy to take a booking by phone or email if that is easier for you.
At our properties
Access varies between our three Victorian-era Southport buildings. If you have specific requirements — step-free access, a ground-floor room, or anything else — please contact us before booking and we will tell you honestly what each property can offer.
Known limitations
Some third-party content, maps and older images may not yet meet every guideline. We are working through these, and we welcome being told about anything that gets in your way.
Getting help another way
If any part of this site is difficult to use, you can always reach a real person on the local team by phone or email to book, ask a question or request information in a different format.
Feedback
We take accessibility feedback seriously and use it to prioritise fixes. Please tell us what you found and which page or property it relates to, and we will respond as quickly as we can.
If something on this site or at one of our properties is hard to use, please tell us. Email info@themeridiangrp.net or call +44 7479 564617 and we will do our best to help and to put it right.